Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 16 - 30 (of 339)

Fantastic customer service all the staff go that extra mile to make sure you are happy wouldn't go anywhere else been dealing with them for many years and have always been very satisfied with anything I have purchased or had service with them
Brought a VW Golf from Smallbone this week. From start to finish the service was perfect. The car has been a dream to drive and serviced to the highest standard. Huge thank you to the team for everything.

Very friendly guys, car was cleaned inside and out to a very high standard. The car was also serviced and a full years MOT before I left. Test drove and drove away in the same day would highly recommend.
Great service, friendly and relieble... Nothing to say negative about it
I have used smallbones for many years and inly buy my cars from there. I have just part exchanged my Hyundai i10 and bought a Citroën c3

I have been a customer at Smallbone's for twelve years now. It is wonderful to still find an expert, family firm who provide such personal care and attention to all their services. This firm has never let me down and have always been helpful, prompt and honest in all of their transactions. I have recommended them to friends and colleagues who would, in turn, highly recommend them. Servicing, MOT and car sales have all been delivered with helpful advice and swift and reliable labour. Thankyou Smallbone & Sons!
Excellent garage, recieved an outstanding friendly and proffessional service from Martin and the team in the purchase of my car. Responded quickly to my enquiry and helpful throughout, nothing was too much trouble. Would highly recommend
Friendly and efficient service offering a good range of vehicles for sale. I was made to feel confident and well looked after and offered a fair deal in part exchange for my old car.

Just bought a lovely little golf from small one for my wife. Very professional family run business and a pleasure dealing with them. Will definitely use them again
Always very efficient excellent service. We have been customers for several years. The local community all use their services and they are highly recommended.
Immaculate! From the first moment we arrived, we were greeted by one of the owners and he showed trust, professionalism and care. He explained things in easy words, the test drive process was smooth. You can feel the spirit of the Family company there and I am confident that if any problems, I can always go back and they will be there to help. I was happy to choose a car and support the local business, especially in such times. I will definitely recommend this place to my friends.
This was my first time buying a car, from going for the test drive to picking up the car I couldn't have had a better experience. The team at Smallbone and Son is brilliant and they are very hard working!
My experience to date has been one of complete satisfaction. I have purchased four cars from Smallbone & Son over several years the most recent of which was within the last two weeks. I have always been made to feel a valued customer and the help and assistance received in dealing with the requisite paperwork has been second to none. On every occasion the car purchased was delivered in outstanding condition and in particular with the most recent purchase comprehensive sanitation had been carried out given the current COVID-19 pandemic. I wouldn't hesitate in recommending Smallbone & Son to anyone looking to purchase a car from them.

I received excellent service and I am very happy with my purchase. I will definitely recommend.
This is the second time I have bought a car from Smallbone and Son in the last 2 years - I would definitely recommend to anybody looking to purchase a new car. The help I received was fantastic and I was always kept updated on the progress of my car. There is none of the usual salesman pitches that you experience at most car garages. At Smallbone and Son they only offer friendly helpful advise. Thank you again for the great service!