Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 16 - 30 (of 260)

Pleasant, quick and easy.Really good service as well
Brilliant, friendly customer service. Very impressed with the team at Smallbone. Very satisfied customer
Fantastic and really helpful, couldn't fault them. Will recommend them to everyone.
Excellent service in all respects - won't be going anywhere else.
Brilliant, professional and easy place to buy your car from. After sales was bang on, completely looked after me even when warranty was up. Top lads. 5stars.
Another amazing service from staff -highly recommend
Purchased a car here and take it back for services, MOTs and any minor issues that have come up (eg. needing a new tyre when I got a puncture). Staff are always happy to help and go extra mile, customer service is great and they aren't the type of garage that will do work for work's sake to get extra cash out of you,
They sought out for me the car I wanted, it is perfect for me and in excellent condition. Very friendly and helpful staff. Nothing seemed too much trouble. I was given a useful reminder of the car's features before driving it away. I am very happy.

Very polite and trusting service. Would highly recommend
I have just bought a 2016 Mazda 2 from Smallbone & Son - clean, newly serviced, new MOT, excellent condition. This is the sixth used car I have bought from Smallbones' since 1996 - all have been reliable, and the part-exchange allowance at each change of vehicle has been fair. They show their stock to potential customers and let them decide whether or not to buy without any attempt at a "hard sell". I also have had each of my cars serviced regularly at Smallbone & Son and have always been very satisfied with their work and advice.

Really friendly family run business. I was interested in a particular car which was available and I am now the owner. All done in an unrushed and helpful manner.
Very good service and made to feel comfortable, all questions answered.
Helpful, informative and reliable. Great service, made buying my new car enjoyable. Very pleased with my purchase!

Excellent service and trustworthy. Have been using Smallbone for many years and thoroughly recommended.
Philippa A
We had such an amazing experience with Smallbone and Son. We specified the kind of car we were looking for and they found it really quickly. We went to go see it a few times to take a look whilst we were deciding and they very kindly held it for us. After both doing test drives, we decided that it was the car for us. We couldn't decide if we wanted to pay up front or pay on finance, so they ran us through all the options available and then we were able to pay really quickly and left with the car that afternoon (after sorting insurance and tax). Would thoroughly recommend Smallbone and Son as they had a very personal approach and were a joy to deal with when buying a new car.