Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 1 - 15 (of 228)

Wai.C
Excellent customer service. The staff there are knowledgeable and the car I bought from them was serviced and prepared quickly for a smooth transaction. Highly recommend.
Anna.D
Friendly and willing to answer any questions when looking to buy a second hand car. Felt sure to buy here rather than go elsewhere.
Lee.E
Very helpful and friendly and polite I certainly will be using them in future for a service and mot
Pamela.H
This was the first time that we bought a car in the UK so we didn't know where to go nor where to start. We heard about Smallbone by some friends so we went there and we definitely don't regret it. They were very kind and extremely helpful in recommending which car would suit us best They also explained all the steps required to purchase a car in the UK, which is very helpful for first-time "international" buyers like us. They also provided excellent service with the car that we purchased and also got us the best deal possible. I definitely recommend Smallbone to anyone looking for good-quality used cars as this dealer will really look after you and your car. Top, top service!!
Elaine.T
totally professional service very happy with my new car, felt as a lady buying a new car you have to trust the car sales / garage.
Benedict.S
Excellent communication, friendly staff and wonderful service. Couldn't recommend more highly.
Tom.H
I recently purchased a lovely Ford Fiesta from Smallbone, the second time I have purchased a car from the company. They offered me a fantastic service and were very helpful through the whole process. After a week of having the car, I had some doubts about it and fortunately, I was able to give them a call and they had a look at it for me with their fantastic mechanics and were able to fix a very very minor issue with the car. I would highly recommend Smallbone and Son to anyone who asked where to buy cars from and I look forward to using their services again in the future.
Craig.I
Great service with a hassle free exchange and sale...thanks
Mark.J
Smallbones are both a credit to car service and to the selling of great low mileage cars. They have continually looked after both myself and members of my family going above and beyond to help with all aspects of motoring and recently I purchased a new car that was a dream come true and exactly what my family and I were looking for. They are both friendly and professional and I recommend them to everyone. I can't thank them enough and will always continue to use them as I hope my children will do when they are old enough to drive!!!
Faye.B
Very reasonable price for a very decent ford fiesta, was under no pressure, very relaxed there including the test drive and fantastic part ex deal on my old car. One very happy customer :)
R.Ensor
My purchase of a used Audi A4 was made extremely pleasant and easy with no pressure selling whatsoever. I felt absolutely confidant that everything I was told about the car was true and I look forward to enjoying the car.. I have no hesitation in unreservedly recommending Smallbone and son.
Katie.C
Really pleased with my new car and the service provided. The owner was very helpful but not pushy like I've experienced at other garages. Gave me plenty of space to make a decision and was happy to answer any questions I had. He was able to give me a really reasonable price for my part exchange as well. The car I bought was spotless and runs beautifully, couldn't be more pleased with it. Will definitely be back when my service and MOT are due.
J. Bromley
Smallbone and Son made the purchase of my car easy, problem free and enjoyable! Great value for money and a fantastic local business. I would recommend them for car maintenance and purchases. Thank you very much!
M. Sanchez
Very good customer services and very professional. I'm so glad I found a trustworthy garage on the area. A few people recommend it to me and I'm so thankful. We had the car serviced at Vauxhall and they wanted to charge us a lot for having a few things fix that they turned out that they didn't need it.
K. Duce
Made the process of buying a car simple. Good selection of cars and helpful and friendly staff. Would definitely use them again and recommend to other people. The car we bought is in very good condition and a service and an MOT before we drove it away. Very happy.