Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 1 - 15 (of 166)

C.Harper
Have used Smallbone for over 20 years! Excellent service and aftercare. Recommended them to many family and friends! Great quality used cars. The only dealership we use and trust.
L.Wormwell
Brilliant service as always. 4th car we have bought and the quality and friendliness of service has been excellent throughout.
J.Ruck
We have always gone to Smallbones for servincing, MOT, and car purchases for many years, and have always been very happy with the helpfulness, efficiency, promptness, and friendliness of their service. We have just bought a used car from them and are very pleased with the car and the way the whole transaction was handled.
N.Woodfield
I have used Smallbone for over 15 years and have bought 4 cars from them. They are a brilliant range and give outstanding service and value for money! 5 stars well deserved! Recommend this garage full heartedly.
A.Sherlock
No pushy sales, only courtesy. Service, tax and MOT sorted in a day, including quality tires on the front. All cleaned and ready to go with a lovely (expensive) bunch of flowers for my wife's birthday. Thoroughly recommend this company. I have already encouraged family to look here.
J.Grant
Just picked up our nearly new car from Smallbones, who had made shopping for a car painless! Excellent service. To be honest we don't bother looking anywhere else now.
M.Edwards
I've recently bought my first car from Smallbone after a very stressful experience with another dealer and I honestly cannot thank the staff at Smallbone enough! The service has been amazing, they went above and beyond to make sure the car was in perfect condition and the process was swift & efficient. Huge thanks to the staff for sticking with me through all the paperwork! I'm absolutely thrilled with my car and would recommend Smallbone in a heartbeat. 5*!!
R.Pullan
Just bought a car from Smallbone & Son recently and have to say the service was outstanding. All my questions were answered and was able to take the car for a test drive. There was no pressure from the staff what so ever...unlike the other garages i had visited before. All the staff are friendly and very welcoming. Would definitely recommend to friends and family in the future an without doubt will be going back to Smallbone and Son in the future when i need a new car!! Or even a second car.
L.Ratcliffe
Was recommended Smallbone and Son by my mother who has bought her cars from there for years. Went in to trade in my car and purchase a more economical vehicle. They were excellent. They quickly understood the situation I was in and helped me get a reasonable price for my vehicle. I saw a car I liked and they explained how it would meet my needs. Allowed me time to think about it and when I decided they were able to have the car sorted for me within 3 days. Excellent service and will recommend to others.
N.Handley
Smallbone & Sons are known to my dad and myself for years and only sell good quality cars. I saw a Vauxhall Insignia online and knew I wanted to buy it before I even got to the showroom. I went straight there and had bought it within the hour
R.O'Sullivan
Tremendous customer service on the three occasions that I have dealt with staff at smallbone and sons. Top quality family run business that remember customers and are welcoming and helpful on all occasions. Cannot recommend highly enough. My family have used Smallbone for years and had numerous cars from them and have received fantastic customer service every time.
E.Elias
We had a very good experience of buying a car from the dealer who also services our cars. Friendly, and trustworthy, we have great confidence in this firm.
Y.Hansrod
Very friendly staff, they made sure that all issues were fixed and car was fully serviced before collection. Would recommend!
V.Rimell
I purchased another Vauxhall Zafira about a month ago from Smallbones . The staff were extremely patient allowing me to peruse the car for as long as I wanted with no pressure...especially good for customers like me who find it difficult to make a decision! I would definitely recommend Smallbones to friends and family, I have always had the confidence in purchasing my cars from them and will continue to do so in the future.
C.Prota
Bought a Volvo from these guys and yes it developed a couple of problems after a couple of weeks. These guys sorted everything out no arguments. I have to say they treated us very well. I would go back here from now on because buying a car these days is a nightmare and its great to have a trusted car dealer close by. Thanks Martin for all your help mate.