Important Message
Covid-19 Update: We are pleased to announce Smallbone & Son will be re-opening our Service Centre on Monday 18th of May. Although our Car Showroom remains physically closed we can still arrange a viewing and test drive from the comfort of your home. You can also reserve a car online using click to reserve link on the website for £100 refundable deposit. We can also deliver your car completely free of charge within a 50 mile radius. Thank you sincerely for all the kind messages of support from many of our customers during these exceptional circumstances. Please take care,

Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 1 - 15 (of 303)

Jade.G
They were extremely helpful in sourcing the car I was looking for with my budget. I left everything in their safe hands and when it was time to view the car I was extremely impressed. Fantastic model in great condition. I was looking elsewhere before approaching Smallbone & Sons and didn't come across anything of the quality. The car came with a full MOT, service and Valet and looked brand new when I collected. Would recommend all of my friends and family to here and I will be using them for my MOT's and general Vehicle requirements going forward that's for sure.
Callum.MB
Bought my VW Scirocco from Smallbone in January 2020. Very impressed with the service! I am 22, this is my third car and never have I ever dealt with the level of service and customer care that Smallbone provided. Not only in the car industry but in any retail industry. Really friendly close nit family run business who go above and beyond there job roles and will not rest untill the customer is satisfied. Will definitely be going back in a few years when my VW has ran its course. I would highly recommend anyone to at least check them out and see what they can offer you. Thanks again Martin! I wish you and the team all the best. Callum
Jack.B
Been a customer of Martin's for more than 10 years - always polite, helpful and doing the best job possible for the customer. Efficient and fair on price. Strongly recommend. Thanks Smallbone!
Alex.E
This is a highly professional dealership that takes away all the stress of buying a car.
Guy.H
When my car unexpectedly failed its MOT and was not worth repairing I urgently needed to have a replacement car. Within 48 hours Smallbone and Son provided me with exactly the right car at the right price and in the right condition and with the minimum of inconvenience.
Nicholas.G
I was looking for a car for my son. I wanted to buy from a reputable dealership who I could trust. Various friends recommended Smallbone & Son. My experience has been great. I found the exact car I wanted within my price bracket. The car was fully serviced and mot'd and they even gave me half a tank of petrol. Its was the perfect experience you would expect from a well established family business and I would use them again without the slightest hesitation.
Callum.M
Bought my VW Scirocco from Smallbone in January 2020. Very impressed with the service! I am 22, this is my third car and never have I ever dealt with the level of service and customer care that Smallbone provided. Not only in the car industry but in any retail industry. Really friendly close nit family run business who go above and beyond there job roles and will not rest untill the customer is satisfied. Will definitely be going back in a few years when my VW has ran its course. I would highly recommend anyone to at least check them out and see what they can offer you. Thanks again! I wish you and the team all the best. Callum
Susan.H
Decided to buy car on a Sunday, was on my drive on Tuesday. Good choice of cars. Friendly, helpful and prompt.

Trevor.W
excellent service from Smallbones, and a beautifully prepared used car . First purchase for several years.

Ceinwen.H
Very helpful and considerate with high quality service personally as well as mechanically
Lisa.B
The best sales experience when buying a car I've ever had, the staff extremely friendly helpful and polite, The process was effortless I'd defiantly recommend and buy from these guys again

D.Cornford
We've used Smallbones for over 20 years now. They are reliable and helpful. Would recommend them to friends - can't say more than that!
Lisa.D
Had fantastic experience from this company from start to finish Made the whole experience enjoyable , and easy ,would highly recommend to purchase off this company
Elizabeth.K
Really helpful and personal experience. Reassuring and not pushy, and helped with everything I didn't understand in an honest way
David.H
buying a car can be a stressful business but I found the whole process very simple and straightforward. The manager was helpful and willing to give me all the information I needed once I had made my decision. Having bought cars before from Smallbones I know that they have a good reputation , and the cars they stock are in good condition.