Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 1 - 15 (of 219)

Faye.B
Very reasonable price for a very decent ford fiesta, was under no pressure, very relaxed there including the test drive and fantastic part ex deal on my old car. One very happy customer :)
R.Ensor
My purchase of a used Audi A4 was made extremely pleasant and easy with no pressure selling whatsoever. I felt absolutely confidant that everything I was told about the car was true and I look forward to enjoying the car.. I have no hesitation in unreservedly recommending Smallbone and son.
Katie.C
Really pleased with my new car and the service provided. The owner was very helpful but not pushy like I've experienced at other garages. Gave me plenty of space to make a decision and was happy to answer any questions I had. He was able to give me a really reasonable price for my part exchange as well. The car I bought was spotless and runs beautifully, couldn't be more pleased with it. Will definitely be back when my service and MOT are due.
J. Bromley
Smallbone and Son made the purchase of my car easy, problem free and enjoyable! Great value for money and a fantastic local business. I would recommend them for car maintenance and purchases. Thank you very much!
M. Sanchez
Very good customer services and very professional. I'm so glad I found a trustworthy garage on the area. A few people recommend it to me and I'm so thankful. We had the car serviced at Vauxhall and they wanted to charge us a lot for having a few things fix that they turned out that they didn't need it.
K. Duce
Made the process of buying a car simple. Good selection of cars and helpful and friendly staff. Would definitely use them again and recommend to other people. The car we bought is in very good condition and a service and an MOT before we drove it away. Very happy.
S.Morley
I travelled down from Oldham Greater Manchester to purchase my car , I was in two minds because they was another one more local & incase anything went wrong with it but after seeing the reviews I decided to go for it . On the way back home they was a problem with the car , loss of power with acceleration, took the car to I garage near to home , Smallbone motors were great about it & just wanted to get it sorted for me , also another couple of problems with the car later on & they were really good again about it . I don't believe the garage knew about the car faults . End of the day any garage can sell you a car but it's what they do about it afterwards if your are unlucky enough to have a fault with it ! They were really helpful & reassuring which is what you want when something goes wrong . Thanks Smallbone motors & Martin for all your help Scott Morley My email address is , scott.morley1@ntlworld.com If anyone wanted to know more details
R.Cottrill
Purchased ford fiesta st totally awesome motor what a car excellent
I.Olsen
We are loyal customers and have had excellent service from Smallbones for many years. A pleasure to deal with a family-run business.
S.Byford
Outstanding customer service and care from Smallbone and Sons, before, during and after every car related situation. I have always trusted Smallbone and Sons as they provide excellent advice and help you every step of the way. I would thoroughly recommend using Smallbone and Sons if you are after a high quality car related experience.
E.Dougan
Brilliant experience, Martin was so helpful and genuine. Great customer service and an all round lovely dealership. Would definitely recommend them if you want an honest helpful car dealership. Thankyou again Martin
W.Hollingsworth
Excellent service, very efficient and helpful, would recommend
C.Williams
The service they provided me when I bought my car was was above and beyond. They're a very traditional business, and made me feel very comfortable, Phil even offered us a cup of tea while we were there. They MOT'd and serviced it before I picked it up. I noticed a small issue with the car after driving it for a couple of weeks and they were more than happy to get it sorted and the service I received from Vincent when I took it back in for the work was so much more than expected. I would definitely recommend to anyone! I love my new car
A.McHugh
Excellent. The reputation is justified in the professional but friendly customer service approach. Genuine desire to assist was demonstrated. The gentleman proved knowledgeable and explained every part of the purchasing process. The best type of sales experience - one without pressure and a definite understanding that sales and customer service go hand in hand - anyone can sell something - the aim is to sell in a way that generates repeat business and I would definitely go back to Smallbones. Very pleased with my little blue gem....that's the car!!
J.Earle
My whole family and previously my grandad have been using this garage for years and always been treated with amazing customer service and care. Makes such a difference having a garage you know you can trust.
Just went for a brake light change and they slotted me in straight away so there wasn't even a wait. Cannot fault them and would definitely recommend to anyone.