Important Message
Covid-19 Update January 2021: Service centre remains OPEN for Mot’s, servicing and repairs Monday - Friday between 8am-5pm. Car sales will be online and available on Click & Collect or Click & Deliver. All enquires please telephone, email, Live chat or Wattsapp. Thanks for your continued support. Take care everyone and stay safe.

Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 1 - 15 (of 374)

Rebecca.H
Fantastic! I can't rate them highly enough. Considering the whole process of buying a car under the current circumstances is based on faith the whole process was seamless, so easy and they are completely trustworthy! Thank you so much! I'm so pleased with my new car!!
Anne.W
I bought a lovely car from Smallbones. It was fully cleaned and serviced. As I am on L plates, they test drove the car for me and they also drove it about 10 miles to my home to deliver it. There was no pressure at all to buy it. I chose Smallbones because my parents have been buying their cars from them for years and have always been very satisfied with the cars and the service received.
David.W
Great Garage. Took my car to Smallbone after the recovery services were unable to address an issue with my car whilst it was at home. Smallbone took my car in for diagnostics and provided a very efficient same day service which i was not expecting. Have previously used them, a few years prior and again, they provided an exceptional service. Would highly recommend.
Donna.A
We went to Smallbone and Son on recommendation from my brother who, with his fiancee, purchased a couple of cars from here. We had a bad experience with another garage and were wary about buying another car for my wife, the fact we were recommended and also the fact that Smallbone is a fourth generation family garage helped put our minds at rest. Martin was very helpful and encouraged us to take the car out, and even let us test drive it without the pressure of being with us which gave is chance to test the car properly in a relaxed manner. We explained the situation and Martin assured us that if there were any problems to call and they would help sort them out, the car we purchased, a Toyota Yaris, was cleaned, serviced and came with a full MOT and taxed, we left a deposit and upon paying the balance the car was even delivered to our home as promised. My wife is really pleased with her new car and we wouldn't hesitate to recommend Martin and Smallbone Garage to anyone after car.
Angharad.W
I recently bought a car from Smallbone and son. The whole experience was hassle-free. I'm pleased with my purchase and the service I received. Very friendly and professional

Penny.W
The team at Smallbone & Son has been looking after my cars for over 30 years. Their considerable experience and expertise ensures that their advice is always sound and repairs and servicing are of a high quality. Last month I bought a car from them and the process was simple and smooth. Martin offered a very fair sum for my car in part-exchange, answered a few questions and, after I paid the balance over the phone, the car was delivered exactly as arranged. This was during lockdown 2 and was highly COVID-19 secure. I cannot recommend Smallbone & Son highly enough!
Sam.M
The challenges with buying and selling cars in Coronavirus times is certainly highlighting the difference between car sellers. I received terrible service from other garages but Smallbone and Son provided an exceptional, excellent service from beginning to end. Definitely recommend.
Derrick.S
Great, fast service! Always accommodating and Vincent was very helpful!
Jon.G
Friendly, trustworthy, high quality and always go the extra mile. They're incredibly good to regular customers, and we couldn't recommend highly enough
Kevin.C
Detailed information on availability on website - easy to make appointment to view, test drive and complete purchase. Friendly, knowledgeable staff. Reliable

Emma.H
Very accommodating and a lovely business! Family run and they know what they are doing. Very good service and care of their customers. Made sure everything was done properly and kept the car until I was ready to collect it. Would highly recommend.
Ian.G
Fabulous dealership. How many can say they have traded for 90 plus years. Highly recommend them, honest and courteous, the reviews speak for themselves.
Hammad.D
Fixed problem with my horn. Easy to get in touch with and great service.
John.H
Amazing service throughout my car purchase process extremely professional people and clearly have years of experience behind them. This isn't just a one off all of my family have had business with them and all speak just as high of them as myself. Great to receive all the above and beyond help whilst purchasing my first car. Would definitely recommend them highly. Thank you Smallbone and Sons for your business!!

Mary.M
I have been a customer for nearly 40 years and would recommend Smallbone &Son wholeheartedly. I know I can always trust them when buying a car or having my car serviced. Excellent on every level.