Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Showing 1 - 15 (of 188)

C.Mee
we felt the sales consultant's friendliness to be genuine and the fact that he was the great grandson of the founder of the company gave us confidence that we were dealing with a reliable and trustworthy company a rare experience when it comes to used car dealers. We would recommend any seeking a courteous and honest car dealer to go straight to Smallbones!
M.Hunter
This is the second car that I have bought from Smallbones and their service is friendly, reliable and genuine. There is no hard sell - you are given time and space to make up your mind before you buy. I have been visiting the garage for services and MOT's for the past nine years and I have always been happy with the service and advice that they have given me. I'm loving my new car and I'm happy knowing that if there are any problems with it in the future, Martin and the team will sort it out for me. I simply wouldn't go anywhere else!
M.Sridharan
I recently purchased a used car from Smallbone and Son. The staff are friendly and helpful, and they made the whole experience (looking at the available vehicles, test-driving some of them, purchasing the chosen vehicle etc) very smooth. They also provide very good service after the vehicle has been purchased. I would definitely recommend them to friends.
A.Witherford
very friendly and professional family business Cars of of a good quality and a fair part ex price was given
M. Sanchez-Latcham
Family business Smallbones have years of experience and they give an excellent service. They were most efficient, trustworthy and extremely helpful in helping me find a suitable car. Nothing was too much trouble and the buying and part exchange process was totally smooth and easy. I would most highly recommend them to anyone.
D. McCabe
:Five star service from Smallbones. I am very pleased with my new car. Many thanks.
A. Singh
Five star service
L S
Customer service is excellent. Very professional and friendly throughout the sale. This is the second car I have purchased from Smallbones . I couldn't recommend them highly enough.
C. Heath
Absolutely amazing, the team have been so helpful in getting me a car suitable for a new baby. They even fitted the isofix base to the new car. Thank you so much, a really genuine business!
R. Percy
I have yet again purchased another car from this extremely reliable well run family business. The car was clean and tidy when collected on the 12/01/19. Why pay a fortune for a brand new car when you can get good low mileage cars from SMALLBONE and SONS. I would recommend to anyone
Stephen H
Excellent to deal with, very friendly and helpful, totally on it with finance company (zuto) and no delays although it was last minute over xmas/ new year period
S.Stone
I have bought my last 3 cars from Smallbones. They are incredible-the cars and the service. They are always utterly professional and provide a very friendly, honest, personable and welcoming service. I have never felt bullied or belittled, which can sometimes happen in garages. I have also certainly never had the 'hard sell'. In fact, quite the opposite! The prices are very competitive and the aftercare second to none. For the last 9 years I have had all my MOT's & Services completed by Smallbones and have always been very satisfied with works completed. I recommend to friends, two of which have gone on to buy cars.
F.Saxon
Staff were helpful and attentive and made buying a car easy and hassle free.
S. Chaplin
Owner was very helpful and answered all questions I had. Car is excellent, thank you
D. Dunoyer
Fantastic experience - Customer service was excellent and clearly a very knowledgeable and professional team. Delighted with my Vauxhall Corsa purchase and will recommend to friends and family. Top quality dealer - Thank you!