Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Mark.D

The whole experience of buying my car from Smallbone was excellent. There was no pressure and no sales push. I reserved a car online. Visited the next day, took the vehicle for a test drive, had a conversation with Martin and committed to buy. The care taken in preparing the vehicle before collection was exceptional. In fact I'd say they went beyond in rectifying a couple of items before I picked it up today. I was kept informed of preparation progress.
Smallbone have a wide stock of decent, good quality used vehicles. Their customer service and attention to detail is to be applauded. I recommend them.

Alex.N

A few weeks ago I was looking to buy first car for my son, I found Smallbone & Son Cars, I checked the reviews and purchased the car. This reviews are real, this people are really trustworthy, friendly and they are selling you a good car. Well done guys.

Emma.S

A brilliant place to a buy a car, highly recommend. The guys here couldn't do enough for me, topped me up with a full tank of petrol for my long journey home, fixed a small issue that was missed when I collected the car. Nothing was too much. Will be buying my future cars from here. Special thanks to Matthew (and Martin!).

Mark.M

Service was outstanding.

Cory.T

Smallbone is a highly trustworthy dealership. Martin and the team provide an excellent service. It's our 2nd car from here and I highly recommend them to family and friends.

Nigel.C

We've bought from them before always pleasant and helpful and good to do business with. Definitely recommend them

Eugene.D

Quick, direct, honest. Excellent family-owned business since 1929

Paul.T

We have purchased quite a few used cars through Smallbones and have always received excellent friendly service with any minor warrantee back up needed promptly and readily provided. It's a family business which cares about its reputation and has always treated us well.

We work by asking them to source a particular make and model for us and are prepared to wait a short while for them to get the car we want. They keep us informed of progress and we are very happy with the prices we pay. They have always found us very sound vehicles that have given us years of good service.

We use them for vehicle servicing which is as good a service as their used cars business.

Gabrielle.D

Incredible as always! Martin remembered me and even what I studied! Just went in to browse and walked away with the perfect first car. Popped in to ask for advice about tyres and got a free tyre repair kit replacement!

Helen.B

Everyone was very friendly. What needed to be done to my car was clearly and patiently explained to me. Always great service. I highly recommend!

Lucy.F

I have been a Smallbone & Sons customer for 13 years, my sister is too, and my parents have been customers for as long as I can remember. They are always professional and friendly, have the car ready when they say they will, and keep you up to date while the car is with them. They make the time to explain any issues fully, and I have never had to return to them with issues after a service/repair. Thank you Smallbone :)

Mark.J

I have used Smallbones for years and I couldn't praise them enough for there professionalism, friendly service, excellent quality and price. Martin is always a great help with any new car purchase or enquiry and Vincent and the lads are just amazing with car maintenance and service. I would 100% recommend them to anyone.
Thank you guys for always looking after me and my vehicles!

Louise.D

Thé service at Smallbone and Son is always exceptional. We have relied on them for years for new (to us) cars and services, MOTs etc. We have never had an issue with them, the prices are reasonable and the y are always very friendly. We would recommend them to anyone

Simon.R

Exchanging my car for one on sale from Smallbone's was easy and a very comfortable service no stress at all.

There was no pressure at all really honest conversations.

They answered all my questions leading up to the exchange.

Richard.B

Excellent and honest service. Cheerful staff and always trying to be as flexible as possible for the customer.